I don't know about you, but having multiple avenues of contact can be a little cray cray. You have the DM ability on Instagram, email, text/phone, and my least favorite of all... Facebook. Why do I not like Facebook messaging for page owners? It's inconsistent in notifications (or maybe I just miss them) and recently they launched a little "typically responds in 15 minutes or more" notification. Now, that might not seem bad but in order to turn on the speedy notification page owners have to respond in 5 minutes or less.. 5 minutes.. Tell your bladder to stop producing liquid because you might miss your 5 minute Facebook window ;)
So with that said, I disabled Facebook messaging via page owners. How do you do that?
- Go to your Page
- Hit "Settings"
- Within "General" - 7 down it says "messaging" (You'd think they'd put it under the "messaging" category.. Sneaky devils!)
- Uncheck the "allow people to contact my Page privately by showing the message button". This will disable messaging capabilities!
- Hit Save! Wee!
Now.. Are you wondering how people will contact you via your Facebook site?! Your "call to action" button will now be your best friend! I have mine linked to my contact form on my website! Easy peasy!
It's not often that I get inquiries via Facebook, but when I do.. I automatically send them to my email! Either asking for their email or having them copy and paste their message to their own! 10 times out of 10 I have an email in my inbox within 30 seconds!